FAQ

Will the pen still record if hidden behind or under a object?
As with all listening devices (including your ear) when you begin placing material between you and the audio source it will start to degrade the audio quali...
Fri, 16 Oct, 2015 at 2:39 PM
How much recording time is possible with the Slim Voice Activated Recorder Pen (SL100) in the continuous recording mode? How much recording time is a possible in is possible in the VOR mode?
With continuous, you are going to have around 12 hours of battery life. With voice activation you will have at most twelve hours of recording, but possibly ...
Fri, 16 Oct, 2015 at 2:38 PM
How do I fix the Date/Time Stamp?
NOTE: None of our audio recording devices do not come with a date/time stamp feature. For those devices we have requested the manufacturers look into thi...
Fri, 16 Oct, 2015 at 2:52 PM
How do I reformat my device?
A reformat is a reset through your computer that erases all information and restores your device to its factory defaults. Reformatting is simple. On a...
Fri, 16 Oct, 2015 at 2:42 PM
How does the warranty work?
We provide a 1-year warranty on all the products we sell. We believe it is important to stand behind our products and be there for our customers. Our warran...
Fri, 16 Oct, 2015 at 2:43 PM
If I am not satisfied with my Product can I return it?
At RecorderGear our goal is to create satisfied customers. We strive to offer the best products and services so that our customers will return again a...
Fri, 16 Oct, 2015 at 2:56 PM
I got an email from Teton Webstores. Is this part of RecorderGear.com?
Recordergear.com is one of several e-commerce sites that are part of the Teton Webstores family. When we need to contact you about your order, don't wor...
Fri, 16 Oct, 2015 at 3:00 PM
How to change the Time/Date Stamp on the PC550 without the iOS/Android App?
Here is how to change the time/date stamp settings on the PC550 without the ios/android app: To TURN ON time/date stamp: 1) Open a text file (plai...
Thu, 25 Aug, 2016 at 11:30 AM